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Privacy Policy

Privacy Policy

1.       Introduction

Urban Mart is committed to protecting the privacy of our customers. This privacy policy ("Policy") explains how we collect, use, and disclose personal information when you use our online grocery delivery service (Both web and mobile platform hereafter used the "App"). By using the App, you agree to the terms of this Policy.

2.       Information We Collect

We collect personal information when you create an account, place an order, or use certain features of the App. This information may include your name, email address, telephone number, delivery address, and payment information. We may also collect information about your device and browsing activity on the App.

3.       Use of Information

We use the information we collect to operate, improve, and personalize the App and our services, to communicate with you, and to prevent fraud and other prohibited activities. We may also use the information for research and analytics purposes, and to offer you targeted promotions and advertising.

4.       Sharing of Information

We may share your personal information with our affiliates, subsidiaries, and business partners for the purposes described in this Policy. We may also share your information with third-party service providers, such as delivery companies and payment processors, to complete orders and transactions. We may also disclose your information as required by law, such as in response to a subpoena or court order.

5.       Security

We take reasonable measures to protect the information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet-based service can be fully secure and we cannot guarantee the security of your personal information.

6.       Children's Privacy

The App is intended for use by adults. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

7.       Changes to Policy

We may update this Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Your continued use of the App after any changes to this Policy will constitute acceptance of those changes.


8.       Contact Us

If you have any questions or concerns about this policy, please contact us by email at  or call/whatsapp us +92 334 UrbanMT (8722668).


By using the Urban Mart app, you agree to be bound by these privacy policies.

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